Pete Grittion, Sr. Consultant at American Links International, Adjunct Professor at University of Kentucky, USA & former VP Human Resource at Toyota North America, having decades of experience, visited Interloop again to share his learning about what an organizational culture should be and why it is important? The concept was to give cultural awareness to Interloop’s E1 – E3 cadre through sessions conducted at Plants 1, 2 & 3.
Pete shared the basics of organizational culture and what makes it strong. He specifically emphasized on the definition of true LEAN culture and why it is important in organizations which are adapting LEAN Manufacturing. The crux of true LEAN culture lies in adapting systematic problem solving, to improve the work employees do towards achieving company’s goals & targets. Pete explained that true lean culture deals with standard principles & practices, one voice & system and customer satisfaction.
He articulated about the culture prevailing in Toyota as the “Toyota Way”. Toyota Way has two major components that shape up the culture 1) continuous improvement & 2) respect for people. He reiterated that all Toyota team members, at every level, are expected to use these components in their daily work and interactions to shape up the strong organizational culture.
The participation of attendees was engaging and they had enough inquiries to keep Pete busy during Q/A sessions. Some Department Heads also attended the cultural talks. Overall, the sessions went well and served their purpose of creating awareness and highlighting the importance of organizational culture.
